MCNC Healthcare Institutions

Healthcare Institutions

MCNC serves Healthcare Institutions that are part of the North Carolina Telehealth Network Association (NCTNA), a network by and for NC public and nonprofit healthcare providers, with high capacity, high performance broadband and networking solutions. In 2010, MCNC and the NCTNA executed an agreement that allows MCNC to be the broadband service provider for NCTNA.

Enabling Breakthrough Solutions for Transformative Healthcare


MCNC provides a fully-managed suite of network and security services, including installation, 24x7x365 client support, maintenance, proactive performance monitoring and management, and real-time reporting of service-level metrics. In collaboration with the N.C. Department of Information Technology and other private telecom carriers, these services meet or exceed the requirements of the NCTNA at affordable costs.


Designed and operated to meet the highly demanding and secure needs of healthcare providers, MCNC’s services, operational expertise, and decades of experience combine to ensure a consistent and dependable solution for NCTNA.


MCNC’s world-class fiber network, the North Carolina Research and Education Network (NCREN), provides a robust infrastructure for supporting the delivery of healthcare to subscribers of NCTNA. As healthcare is increasingly reliant on Health Information Exchanges (HIEs), Electronic Medical Records (EMRs) and Internet-enabled services, high-speed and secure broadband connectivity is critically essential to providing services such as telemedicine, telepsychiatry, medical imaging, and primary care. By increasing access to physicians and specialists, NCTNA helps ensure patients across the state receive the right care, at the right place, at the right time, and at the right cost. MCNC is proud to provide the foundation.

Supporting Healthcare In North Carolina

NCTNA is an eligible FCC Healthcare Connect Fund (HCF) service provider. Public and nonprofit healthcare organizations are eligible for HCF program discounts. Healthcare sites that are eligible for the FCC’s program discounts range from small community health clinics to large hospitals. Additionally, administrative and data center locations that support these sites are eligible. A consortium such as NCTNA must have at least 50% rural sites among all eligible sites in order to obtain discounts through the program. (There are also options for savings for ineligible sites.) Click here to view a larger version of the map.

NC Medicaid HIT Plan

The State Medicaid Health Information Technology (HIT) Plan  (SMHP) provides an overview of the activities that have led to the progress that North Carolina has made to provide a more efficient, more effective healthcare system and healthier population in our state. The SMHP has been an important component of how NC DHHS strives to achieve its mission, “In collaboration with our partners, DHHS provides essential services to improve the health, safety and well-being of all North Carolinians.”

Read the full plan here.

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Why Get Healthcare Services from MCNC?

Dedicated Network

NCTN is a dedicated network; communications between NCTNA subscribers will not traverse the commodity Internet.


Connectivity for NCTNA subscribers delivers exact bandwidth amounts bi-directionally so subscribers can run at maximum capacity.

24x7x365 NOC

Proactive North Carolina based Network Operations Center.


Meets the needs of the NCTNA via primary and backup connections.

National Community

Access to Internet2, a national research and education network, and federal level advocacy via the Schools, Health, Libraries Broadband (SHLB) Coalition, specifically focusing on healthcare.


Enhanced DDoS Protection provided at no additional cost.


A 65% discount off service costs is available for eligible providers from the FCC’s Healthcare Connect Fund.


Each NCTNA subscriber receives Domain Name System assignment.

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MCNC Telehealth

North Carolina Telehealth Network Association

Broadband By and For Healthcare
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We have been extremely pleased with MCNC's service and the cost savings it provides that we now have every one of our locations on an MCNC connection to their backbone, NCREN.
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Phillip Allen

Senior Director of Informatics
Eastern Carolina University School of Dental Medicine

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Healthcare Resources

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North Carolina Telehealth Network (pdf)

PO Box 12889
3021 East Cornwallis Road
RTP, NC 27709-2889
919-248-1900 Phone | 919-248-1101 Fax
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